Optimizing your site to increase your lead generation is an obvious no brainer! However, this isn’t as simple using a button on your website and waiting for the leads to come flooding in. However, there are a 6 digital marketing strategies you can apply to your website that will increase your incoming phone leads.
Your on hold system is often the first touchpoint a customer will have with your business- and as we all know, first impressions count. Should a customer call your business for information or support, it is important to greet them in a memorable manner, setting the foundations for a positive customer experience and long-term customer relationship. Your Auto Attendant can help.
In just seven seconds, your customer has made a snap judgement on whether to trust you and your brand. Picture this; a droning, robotic voice going through the motions; “Thank you for your patience, a member of our team will be with you shortly” Yeah, you’ve heard that one before. Music repeating the same thirty seconds over, and over, and over again. And then, finally- you make human contact.
Think about every touchpoint a customer has with your business. While this differs based on business offerings, every company has a target audience, and customer service is key. How can we inspire customer loyalty and a positive brand image when everyone is trying to do the same thing?
Pathways into your business. Is your advertising still advertising.
Everything you do from putting paint on the wall, to your signage, radio, TV, Print, advertising, is to drive business. Wouldn’t it be nice if your customer service would keep on advertising?
Customer engagement is key to the health of your company. The more and better you engage with your customers the better your bottom line looks over time. Lets consider how to engage more effectively.
On-Hold Systems took the traditional on-hold perception of ‘boring, repetitive elevator music’, and is moving their clients forward with new, innovative ideas.
On-Hold Systems has developed a system used by businesses, allowing them to shift their focus outside-in. It is imperative to consider your business and its touchpoints from the perspective of the customer. What does your target audience desire and need? How can we enhance their experiences through the business messaging?
How to keep Business Messaging Current In business, we know the old adage of what gets rewarded gets looked at sooner and […]
How To Keep Customers Afterhours: Auto Attendant Messaging Most companies put little thought into what their customer experiences during the day when […]
Auto Attendant Phone System For Business What is an Auto Attendant? An Auto Attendant is a feature in a business phone system […]
8 Reasons to use On Hold Messages It is more important than ever to create a point of difference in your customer […]
Engage with your customer: Experience On-Hold! Increasingly commoditized industries and market oversaturation oftentimes do not leave much room for new market entries […]
Inbound Call Marketing is Powerful! As a marketing professional or business owner it is easy to get overwhelmed with efforts to attract […]
Business Messaging In the New Year! After two years of tumultuous times and uncertainty, the world is adjusting to the new normal. […]
Using Hold Messaging To Brand Your Business! How would you like your callers to feel when they interact with your business, or […]
Auto Attendant help solve staff shortages! The Auto Attendant answering the phone is working 24/7 at a fraction of the cost […]
Crafting a Non-Traditional Customer Messaging Experience On-Hold! Crafting a Non-Traditional Customer Messaging Experience On-Hold! According to Accenture 87% of organizations say that […]
Staff Shortages impacting Customer Service? Think On-Hold? For obvious reasons, there has been a recent shift in attitude towards sick leave within […]
Do you have the best Business Message for you Customers? Most people talk about their experiences more than you want to think. A great […]
Why is Music On-Hold Bad for Biz? When you picture on hold music, the first descriptors that come to mind […]
Keeping callers holding on Audio marketing helps engage/retain! The New England dealership had more than 5,000 calls coming in every month when the […]
A good phone system can be the making of a business, however, a system that isn’t fit for the job could […]
You’ve probably called a business only to be put on hold, where you heard no music or engaging message, but dead […]
5 SIGNS YOUR PHONE SYSTEM IS BROKEN 1) You need to answer calls on the go Business today is increasingly managed outside […]
Custom Messaging On Hold Benefits! Being stuck on hold is a frustration most people can relate to. Annoying beeps, irritating dial […]
How to use on-hold messaging effectively Every organization wants to make a great first impression, however all too often companies underestimate just […]
Best marketing tool? Your after hours Message! This on-hold messaging should be the message people hear when calling in past your work day hours. You […]
Your most effective marketing tool? Your On-Hold Message! This on-hold messaging should be the next message people hear when calling in past the Auto […]
Your most effective marketing tool? Your Departmental message! This voice messaging should be the next message people hear when calling in past the […]
Best Marketing tool? Your Transfer Message!! This voice messaging should be the first message people hear when calling in past the Auto Attendant. […]
Is phone traffic growing vs internet traffic? It would be natural to assume that phone calls have taken a back seat in […]
How does your phone messaging sound? How you sound is how your Company looks to your customer! With the internet and smart phones […]
Our company always takes care of the customer….Right? But are we really? Your customer calls in to do business with your Company in […]
How is your Customers….On-Hold Messaging Experience?? Are your continually looking for ways to improve your Companies Bottom Line? That Age of the […]
Amazons Business Plans for more customer service! W can all learn from good business practices. Especially when an industry leader is […]
Best marketing tool? Your Auto Attendant! Best marketing tool? Your Auto Attendant! Your Auto Attendant should be the first On-Hold Message […]
What do customers want? Problems solved! At the root of every customer inquiry is a desire for a quick resolution. It doesn’t […]
What Customers want? Relationships they can trust! Though we live in a seemingly anonymous culture (where “self-service” is so prevalent), customers increasingly […]
What customers want when they call in? Is a timely response! Your phones auto attendant can help with that. It doesn’t matter if […]
Business 101: Customers want options! There’s a wealth of recent data citing the importance of preference on customer satisfaction. In a nutshell, […]
Customers want you to meet their expectations. It’s complicated, and yet it’s simple. Customer frustration stems from a discontinuity between the expectation of […]
Business 101 – Customers Many Expectations Starts on the phone. The companies place a great deal of importance on meeting customer expectations. […]
Be Shameless – Be the lead singer for your company! Finally, the best cheerleader for your business, online and elsewhere, is you! […]
Top Marketing goal for 2022 Be Patient? Top Marketing Goals for 2022…Be Patient! Patience will be a huge part of your marketing […]
Marketing, Sales and Business 101 – Be Original? Business 101 – Be Original! What can we learn from Google? The brainiest brains […]
Business 101 – Google Charts And Search Engine Bots Business 101 – Your customers are like Search Engine Bots! Maybe you think […]
Be Specific with your key keywords your customers are searching for is the best way to connect with your audience and narrow […]
How important is keeping you phone messaging up to date? Staying up to date with the latest marketing trends is a recipe […]
Is Email Dead? How important is email marketing? Today, your company needs to focus on interactivity, especially when it comes to email […]
Linkedin is Marketing Gold! LinkedIn will continue to lead the way for B2B marketers While B2C companies will have better luck using […]
Customers and Businesses are moving towards less personal interaction. Customers more than ever are staying at home and desiring to get out less […]
Consumer personalization Customers Want Personalized Services! You need to give your customers a personalized shopping experience. That’s one of the best ways […]
Generation Z what do they like? It seems over the past several years, companies have been focusing on Millennials. There’s nothing […]
Content marketing Relevant Content Marketing. If you’ve had any marketing success over the past few years, I’m sure you’ve used content marketing […]
Micro influencers Micro Influencers work! I’m sure you’re familiar with brand ambassadors and social influencers. These are people on social media who […]
Top advertising trend for the year – Live Video Streaming! Social media platforms are paving the way for the live video trends. […]
Business 101 – Business Storytelling on Hold works! It is no longer simply enough to post and broadcast content, social media is […]
We will go over 10 Social Media Strategies for Car Dealerships Advertising on Pinterest. Add Pinterest to Your Social StrategyMost marketers think […]