Consumer personalization
Customers Want Personalized Services! You need to give your customers a personalized shopping experience. That’s one of the best ways to increase engagement and sales. It’s what your customers want. In fact, 75% of consumers prefer retailers that use personalization to improve their shopping experience.
Encourage people to create a customer profile on your website or mobile application.
That way, you can monitor their habits and give them special offers based on their browsing pattern or previous purchases. This is absolutely essential for companies who have an ecommerce website. Personalization tactics make it easier for you to upsell and cross-sell to your customers. Ultimately, this means you’ll make more money without spending much.
Customers Want Personalized Services!
It’s cheaper to target your current customers than it is to acquire new ones. You can also send personalized email messages to your subscribers. Email personalization can improve your conversion rates by 10% and increase click-through rates by 14%. If you personalize the subject line of an email, there is a 26% greater chance of the recipient opening it than if you don’t. Numbers like this are too good to ignore.
Those of you who weren’t using personalization need to start doing so today!
On way to personalize your messages is on phone message system. Getting people that are known in the community to rep your company with testimonials draws in people. Get personal with giving people a free something or a discount just for having to spend their personal time on-hold. Make your marketing messages as personal and as action oriented as you can will help connect with your customers. People love to listen to messages today. From you tube to pod casts people are all ears and willing to listen and learn. Your messaging system is the perfect way to interact with the new generations being created by the technology wave. People buy what people hear and learn about and your business is no different. In fact people are calling your business to do business and more business today. Using your 5 step on hold message system just makes since.
The phone’s messaging system is growing in relevance each day. What does your 5 messaging interactions say about your companies products and services?
- Auto Attendant
- Transferred
- Department
- On-Hold
- After hours message.
Customers Want Personalized Services!