Why Us?
There are hundreds of companies that produce on-hold messages. Most of them are focused on the device that delivers the service, the voices that repeat your message or the recording that captures the program. Most are not marketing experts.
On-Hold Systems, Inc. is uniquely focused in the psychology and science of using otherwise-wasted time to create an impact on the callers to your business.
Joel Erwin, the founder and president of OHS is a degreed psychologist with a passion for creating commercial music. He has spent over thirty years creating award-winning words and music for companies across America. Joel wrote more than 1,000 successful commercial radio jingles and produced over 350 episodes of his creative television programs before founding On-Hold Systems.
Since 1999, the company has passionately crafted our services in our quest to deliver the ultimate value for our great customers. OHS enjoys the very highest customer retention: Nearly 97% of our customers continue to use our services year after year for one reason: We deliver an outstanding value. You can rest fully assured that OHS will partner with you to create the precise customer experience that will most benefit your company. Our guarantee is real, honest and absolute. Our services will help your company in ways that you have not yet imagined! We Guarantee It!

