Recent AT&T Studies show that 88% of callers preferred pleasant music with informative messages to silence or a radio station. In addition, hang-ups were reduced by up to 80% and the time callers were willing to remain ON HOLD increased by 130 percent. Moreover, almost 90% of callers learned of a service they were not aware of…and more than 90% termed the messages “very interesting”. The information supplied to the callers resulted in a 15% to 35% increase in sales of related services.

With greater pressure on your staff to handle more tasks in less time, our services provide a welcome relief and actually reduce the stress in your office by providing the acceptable option of placing callers on hold while staff juggles important tasks.  Our professional Auto-Attendant services also insure that callers get a warm reception when we automatically answer the phone. No one wants to put callers on hold—but the truth is, according to AT&T Studies, 85% of all business calls get placed on hold for some period of time.  We turn this negative into a positive that your customers will appreciate!